Last Updated: 16/11/2025

At Shapeezy™ (“we,” “our,” “us”), we are committed to protecting your personal information and complying with all applicable privacy regulations and government requirements.
This Privacy Policy explains how we collect, use, store, and disclose your personal data when you access shapeezy.com 
By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Types of Personal Information

We may collect the following categories of personal information:

• Identity information, including your name, email address, phone number, and address

• Order & transaction details, including payment information (processed by secure third parties) and purchase history

• Technical information, including device details, IP address, browser type, and session activity

• Site usage information, including pages visited, links clicked, and time spent on the Site

• Location information, when enabled for personalized service offers

1.2 How We Collect Your Information

We collect data through:

• Direct Interactions when you create an account, place an order, subscribe, or contact customer support

• Automatic Tracking through cookies, website analytics, and tracking tools

• Third-party services, including payment processors, marketing partners, and delivery providers

2. How We Use Your Personal Information

We may use your information for the following purposes:

• Processing and delivering your orders

• Providing customer support and assistance

• Sending product updates, promotions, and marketing messages (with your consent)

• Improving website functionality, user experience, and service quality

• Preventing fraud, ensuring security, and monitoring suspicious activity

• Complying with Australian laws and regulatory obligations

3. Disclosure of Personal Information

We do not sell your personal information.
However, we may disclose your information to trusted Australian or international service providers, including:

• Shipping & Delivery Partners

• Payment Gateways and Financial Institutions

• Marketing, Advertising, and Analytics Providers

• Legal or Government Authorities when required by Australian law

These third parties only receive the information necessary to perform their services.

4. Data Security

We take reasonable steps to protect your personal information using industry-standard safeguards such as SSL encryption, secure servers, and controlled access systems.
However, no online system is completely secure, and we cannot guarantee absolute protection.

5. Cookies & Website Tracking

We use cookies and similar technologies to:

• Improve your browsing experience

• Remember your preferences

• Analyze website performance

• Deliver relevant advertising

5.1 Managing Cookies

You can disable or control cookies in your browser settings.
Disabling cookies may impact some website features.

6. Third-Party Links

Our site may contain links to external websites or social media pages.
We are not responsible for their content or privacy practices.
We recommend reviewing their privacy policies before sharing any personal information.

7. Your Rights Under Australian Law

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you

• Correct inaccurate, incomplete, or outdated information

• Request deletion or de-identification of your personal information where legally permissible

• Withdraw consent for marketing communications

• opt out of email marketing by using the “unsubscribe” link

To exercise these rights, contact us at support@shapeezy.com.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil orders and provide services

• Meet legal and accounting obligations under Australian law

After that, your data is securely deleted or anonymized.

9. Overseas Disclosure

When your information is transferred overseas, we take reasonable steps to ensure compliance with the Privacy Principles.

10. Children's Privacy

Our site is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. Any information inadvertently collected will be deleted promptly.

11. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or to comply with Australian law.
The updated version will be published on this page with the revised “Last Updated” date.